Frequently Asked Questions

Q: If I find myself in a 10-day self-isolation because I have been exposed to COVID-19, what are recommendations to protect my family members?

As the number of self-isolation cases increase, UT Health San Antonio is following the CDC’s recommendation for preventing the spread of COVID-19, specifically while in 10-day isolation. View the full list of steps that should be taken if you are self-isolating or living with someone who is sick with COVID-19.

Q: What do I do if I’m sick with COVID-19?

If you are sick with COVID-19 or suspect you are infected with the virus that causes COVID-19 follow these steps to prevent the disease from spreading to people in your home and community.

Q: What can I do to stay healthy?

It is critical that we all practice good hygiene and social distancing. Most importantly, stay home if you are experiencing flu-like symptoms. You can always visit the CDC website for robust and up-to-date information. Information will also be continuously updated on this site and you can always submit a question to Our highest priority is to sustain the health of our community, employees and students.

Q: What to do if you get sick?

If you get sick with fever (100.0°F/38°C or higher), cough, or have trouble breathing:

  • Seek medical care. Call ahead before you go to a doctor’s office or emergency room.
  • Tell your doctor about your recent travel and your symptoms.
  • Avoid contact with others.

If you need to seek medical care for other reasons, such as dialysis, call ahead to your doctor and tell them about your recent travel to an area with widespread or ongoing community spread of COVID-19.

Who to Contact

General Questions

University-Sponsored Student International Travel

Office of International Services
Julie Wilbers, Director

University-Sponsored Student Domestic Travel

Speak with your School Student Affairs Deans or contact:
Jacqueline Mok, Vice President, Academic, Faculty and Student Affairs

University-Sponsored Faculty Travel

Environmental Health & Safety
Michael Charlton, Asst. AVP

University-Sponsored Staff Travel

Environmental Health & Safety
Michael Charlton, Asst. AVP

International Visitors

Office of International Services
Julie Wilbers, Director

Preventive Actions

Stop the spread of germs and disease by taking simple to follow measures, including:

  • Wash your hands often with soap and water for at least 20 seconds, or use an alcohol-based hand rub
  • Avoid close contact with people who are sick
  • Stay home when you are sick
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash
  • Avoid touching your eyes, nose and mouth
  • Clean and disinfect frequently touched objects and surfaces using regular household cleaning spray or wipe