{"id":1836,"date":"2024-02-27T14:17:59","date_gmt":"2024-02-27T20:17:59","guid":{"rendered":"https:\/\/wp.uthscsa.edu\/phishbowl\/?p=1836"},"modified":"2024-02-27T14:17:59","modified_gmt":"2024-02-27T20:17:59","slug":"helpdesk-helpdesk-norton-av-scam","status":"publish","type":"post","link":"https:\/\/wp.uthscsa.edu\/phishbowl\/uncategorized\/1836\/","title":{"rendered":"helpdesk helpdesk (Norton AV Scam)"},"content":{"rendered":"<p>This email attempts to deceive the user into believing that they have received a bill for a substantial amount of money for the renewal of Norton products. The objective of this email is to trick the recipient into calling the provided phone number and revealing personal and financial information to the scammers. Here are the red flags:<\/p>\n<ul>\n<li>Suspicious Email Address: The message comes from a .au address that is not related to Norton.<\/li>\n<li>Generic Greeting: The message states &#8220;Dear Valued Customer&#8221;, instead of addressing the recipient by name.<\/li>\n<li>Urgency: The email creates a sense of urgency to prompt hasty action, a common tactic in phishing emails.<\/li>\n<li>Suspicious Phone Number: The phone number will direct recipients to call the scammer and provide personal and financial information.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-1837\" src=\"https:\/\/wp.uthscsa.edu\/phishbowl\/wp-content\/uploads\/sites\/90\/2024\/02\/2024-02-27_13-59-56_helpdesk_helpdesk.png\" alt=\"\" width=\"1140\" height=\"952\" srcset=\"https:\/\/wp.uthscsa.edu\/phishbowl\/wp-content\/uploads\/sites\/90\/2024\/02\/2024-02-27_13-59-56_helpdesk_helpdesk.png 1140w, https:\/\/wp.uthscsa.edu\/phishbowl\/wp-content\/uploads\/sites\/90\/2024\/02\/2024-02-27_13-59-56_helpdesk_helpdesk-479x400.png 479w, https:\/\/wp.uthscsa.edu\/phishbowl\/wp-content\/uploads\/sites\/90\/2024\/02\/2024-02-27_13-59-56_helpdesk_helpdesk-659x550.png 659w, https:\/\/wp.uthscsa.edu\/phishbowl\/wp-content\/uploads\/sites\/90\/2024\/02\/2024-02-27_13-59-56_helpdesk_helpdesk-768x641.png 768w\" sizes=\"auto, (max-width: 1140px) 100vw, 1140px\" \/><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>This email attempts to deceive the user into believing that they have received a bill for a substantial amount of money for the renewal of Norton products. The objective of this email is to trick the recipient into calling the provided phone number and revealing personal and financial information to the scammers. Here are the [&hellip;]<\/p>\n","protected":false},"author":664,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-1836","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>helpdesk helpdesk (Norton AV Scam) - Phish Bowl<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/wp.uthscsa.edu\/phishbowl\/uncategorized\/1836\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"helpdesk helpdesk (Norton AV Scam) - Phish Bowl\" \/>\n<meta property=\"og:description\" content=\"This email attempts to deceive the user into believing that they have received a bill for a substantial amount of money for the renewal of Norton products. The objective of this email is to trick the recipient into calling the provided phone number and revealing personal and financial information to the scammers. Here are the [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/wp.uthscsa.edu\/phishbowl\/uncategorized\/1836\/\" \/>\n<meta property=\"og:site_name\" content=\"Phish Bowl\" \/>\n<meta property=\"article:published_time\" content=\"2024-02-27T20:17:59+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/wp.uthscsa.edu\/phishbowl\/wp-content\/uploads\/sites\/90\/2024\/02\/2024-02-27_13-59-56_helpdesk_helpdesk.png\" \/>\n<meta name=\"author\" content=\"soukupg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"soukupg\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/wp.uthscsa.edu\\\/phishbowl\\\/uncategorized\\\/1836\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/wp.uthscsa.edu\\\/phishbowl\\\/uncategorized\\\/1836\\\/\"},\"author\":{\"name\":\"soukupg\",\"@id\":\"https:\\\/\\\/wp.uthscsa.edu\\\/phishbowl\\\/#\\\/schema\\\/person\\\/8cca61e5184a4f0de0cf9b1f40cb8e4c\"},\"headline\":\"helpdesk helpdesk (Norton AV Scam)\",\"datePublished\":\"2024-02-27T20:17:59+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/wp.uthscsa.edu\\\/phishbowl\\\/uncategorized\\\/1836\\\/\"},\"wordCount\":131,\"image\":{\"@id\":\"https:\\\/\\\/wp.uthscsa.edu\\\/phishbowl\\\/uncategorized\\\/1836\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/wp.uthscsa.edu\\\/phishbowl\\\/wp-content\\\/uploads\\\/sites\\\/90\\\/2024\\\/02\\\/2024-02-27_13-59-56_helpdesk_helpdesk.png\",\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/wp.uthscsa.edu\\\/phishbowl\\\/uncategorized\\\/1836\\\/\",\"url\":\"https:\\\/\\\/wp.uthscsa.edu\\\/phishbowl\\\/uncategorized\\\/1836\\\/\",\"name\":\"helpdesk helpdesk (Norton AV Scam) - 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