{"id":1965,"date":"2024-12-16T14:06:40","date_gmt":"2024-12-16T20:06:40","guid":{"rendered":"https:\/\/wp.uthscsa.edu\/phishbowl\/?p=1965"},"modified":"2024-12-17T14:59:53","modified_gmt":"2024-12-17T20:59:53","slug":"it-service-timely-notification","status":"publish","type":"post","link":"https:\/\/wp.uthscsa.edu\/phishbowl\/uncategorized\/1965\/","title":{"rendered":"IT Service Timely Notification or IMS Service Request"},"content":{"rendered":"<p>This email has a couple red flags.<\/p>\n<p>Always be careful when the email greeting is generic. When someone wants you to do something, they will address you specifically.<\/p>\n<p>The threat to permanently delete your account, for not responding to emails from IT Admin, is used to rush the recipient into quickly making a decision without thoroughly analyzing or checking with the IT Service Desk to see if this is actually coming from them.<\/p>\n<p>Never open an attachment on an email you were not expecting; it could download a virus or ransomware to your device. This attachment has a &#8220;link&#8221; the sender asks the recipient to copy and paste into a browser. The link goes to a credential harvesting site and if the recipient puts in their username and password, the bad actor then steals the recipient&#8217;s password.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-1966\" src=\"https:\/\/wp.uthscsa.edu\/phishbowl\/wp-content\/uploads\/sites\/90\/2024\/12\/20241216ITservice.png\" alt=\"Screenshot of message\" width=\"998\" height=\"356\" srcset=\"https:\/\/wp.uthscsa.edu\/phishbowl\/wp-content\/uploads\/sites\/90\/2024\/12\/20241216ITservice.png 998w, https:\/\/wp.uthscsa.edu\/phishbowl\/wp-content\/uploads\/sites\/90\/2024\/12\/20241216ITservice-550x196.png 550w, https:\/\/wp.uthscsa.edu\/phishbowl\/wp-content\/uploads\/sites\/90\/2024\/12\/20241216ITservice-800x285.png 800w, https:\/\/wp.uthscsa.edu\/phishbowl\/wp-content\/uploads\/sites\/90\/2024\/12\/20241216ITservice-768x274.png 768w\" sizes=\"auto, (max-width: 998px) 100vw, 998px\" \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>This email has a couple red flags. Always be careful when the email greeting is generic. When someone wants you to do something, they will address you specifically. The threat to permanently delete your account, for not responding to emails from IT Admin, is used to rush the recipient into quickly making a decision without [&hellip;]<\/p>\n","protected":false},"author":412,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-1965","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>IT Service Timely Notification or IMS Service Request - Phish Bowl<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/wp.uthscsa.edu\/phishbowl\/uncategorized\/1965\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"IT Service Timely Notification or IMS Service Request - Phish Bowl\" \/>\n<meta property=\"og:description\" content=\"This email has a couple red flags. Always be careful when the email greeting is generic. When someone wants you to do something, they will address you specifically. 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